Delta Issues Travel Vouchers After Computer Glitch Grounds Planes in NYC, Worldwide

Delta Airlines announced it is issuing travel vouchers to customers following a power outage that caused a major computer glitch Monday morning. The outage caused over 300 flight cancellations and grounded planes. The power outage occurred at Delta’s Atlanta hub at about 2:30 am eastern standard time. The airline is issuing travel vouchers for travelers on Monday August 8 through Friday August 12, 2016.

“A Delta ground stop has been lifted and limited departures are resuming following a power outage in Atlanta that impacted Delta computer systems and operations worldwide. Cancellations and delays continue.

Customers heading to the airport should expect delays and cancellations. While inquiries are high and wait times are long, our customer service agents are doing everything they can to assist. There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport. A travel waiver is in effect,” Delta Airlines confirmed in a public statement.

John F. Kennedy International Airport is urging passengers in a public advisory to check flight status and contact Delta before heading to the airport. LaGuardia Airport urged customers to do the same. Delta customers can find out more information about vouchers by clicking HERE.

 

Monica Link

Monica Link

Monica Link, Editor-in-Chief, is a New York City-based journalist, entrepreneur and performer producing media including content, stage, film and events. Her resume includes interviews with celebrities, New York Times bestsellers, executives and fashion designers. As a passionate lover of the arts, Monica attends and reviews elite art, movies, and books in addition to business and technology.