Delta Issues Travel Vouchers After Computer Glitch Grounds Planes in NYC, Worldwide

Delta Airlines announced it is issuing travel vouchers to customers following a power outage that caused a major computer glitch Monday morning. The outage caused over 300 flight cancellations and grounded planes. The power outage occurred at Delta’s Atlanta hub at about 2:30 am eastern standard time. The airline is issuing travel vouchers for travelers on Monday August 8 through Friday August 12, 2016.

“A Delta ground stop has been lifted and limited departures are resuming following a power outage in Atlanta that impacted Delta computer systems and operations worldwide. Cancellations and delays continue.

Customers heading to the airport should expect delays and cancellations. While inquiries are high and wait times are long, our customer service agents are doing everything they can to assist. There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport. A travel waiver is in effect,” Delta Airlines confirmed in a public statement.

John F. Kennedy International Airport is urging passengers in a public advisory to check flight status and contact Delta before heading to the airport. LaGuardia Airport urged customers to do the same. Delta customers can find out more information about vouchers by clicking HERE.

 

Monica Link

Monica Link

Monica Link, Publisher and Editor for New York City Wired, is a New York City-based multi-media journalist, entrepreneur and performer producing media including content, stage, film and events. Her resume includes interviews with celebrities, New York Times bestsellers, executives and fashion designers. Ms. Link is the founder of Link4Productions Media and Entertainment. The production company has produced sold out events with thousands of attendees, live theater written and produced by Monica Link, and technology and fashion media websites New York City Wired and Snobby Diva. Her performance credits include singing soprano with a Stellar Award nominated choir and theater stage actress. Monica also writes and serves as on on-air journalist. Her media writing and on-air work include Bold TV, National Mortgage News, Tribes art reviews, and the New York Observer.