U.S. Blasted by 2.3 Billion Robocalls in January as Call Volumes Stabilize

American consumers and business owners were blasted by an estimated 2.3 billion robocalls in January, a 3 percent decrease over the total calls received in December, but a slight increase over the same month last year. These estimates are based on the YouMail Robocall Index, the nation’s first comprehensive guide that compiles the scope and location of the worst robocalling hotspots across the country by area code.

January marked the fifth straight month that the nation’s robocall volume has fallen slightly month-over-month. The country’s monthly robocalling total has dropped by 14.4 percent over the past half-year since August 2016 — a potential sign that the robocalling trend may be stabilizing due to a growing consumer backlash and the adoption of more robo-blocking services.

YouMail provides iPhone and Android apps that serve as an automated virtual assistant to replace the mobile voicemail service of its users. The YouMail service has answered billions of calls for its users, providing a wealth of data on the bad behavior of robocallers. It uses algorithms to detect any automatically dialed calls, blocks them by playing an “out of service” message, and then aggregates that calling data to create the YouMail Robocall Index.

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Written by the editors, staff, partners and interns of New York City Wired. A site dedicated to the business of technology, cybersecurity and telecommunications in and around New York City.